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Frequently Asked Questions

Frequently Asked Questions - FAQ's:

Do you provide a shuttle to Port Lucaya Marketplace?

We have a Ferryboat that leaves from the dock every hour on the hour going into Port Lucaya beginning at 8:00am -11:00pm, behind the Flamingo Bay Hotel  at the Marina. The cost for the ferry is $2.50 one way per person, and we ask you to check schedule at front desk as schedule is subject to change.

What is at the Port Lucaya Marketplace?

The Port Lucaya Marketplace is comprised of about 80 stores and restaurants in one location. A great place to get your shopping completed. Whether it be Jewelry, leather, or other jewels and treasures. It is a great place to start. Remember these items are duty free so they will be less expensive than other places in the world.

Are you located on the beach?

The Hotel is located on the Bell Chanel and it does share the beach and the largest pool in Grand Bahama with its sister property Taino Beach Resort and Clubs, which is located  right across the street on one of the most beautiful and pristine beaches on Grand Bahama Island.

Do you provide beach towels?

Beach towels are provided with no additional cost to you. (A $20 deposit is required)

Is there a restaurant on site?

Yes, we have Taino by the Sea which overlooks the beautiful beach.  We also have a bar located at the restaurant and one by the pool.

Do all of your rooms have irons, ironing boards & hair dryers?

All of our rooms have a hair dryer. Irons and ironing boards are available upon request.

Do the rooms have refrigerators?

All of the rooms have kitchenettes which contain a mini refrigerator, microwave oven,  coffee pot, plates and other related utensils.

At what time is check in and check out?

Check in time is after 4:00 pm and check out time is 10:00am. If you arrive early you can store your luggage in our office and enjoy our facilities.  

How far are you from the nearest Casino?

We are just 3 miles away from the newly opened Treasure Bay Casino, located in the Port Lucaya area.

Do you offer Wifi?

Complimentary Wifi can be found in the lobby of  Flamingo Bay Hotel and Marina, Taino Beach Resort & Clubs lobby, the business center,  the pool gazebo.

Do you provide a shuttle service to and from the Airport and the Hotel?

By the law the Hotel is not allowed to provide any shuttle service to or from the airport, therefore you will have to take a taxi. Distance to the club is about 10 Miles and the cab fare for two should not exceed U.S $25.00.

What about Electricity?

Electrical outlets are 60 cycles/120 volts, which is compatible with all U.S. appliances. British and European appliances require a flat two-pin adaptor and 220-volt converter. 

Do you provide a shuttle service to the Grocery store?

The hotel does provide a shuttle to the grocery store on certain days for $4 round trip for two persons. Inquire at the Front desk upon check-in for schedule times.


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